Vinted Members Express Displeasure Regarding Size Changes
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
This online marketplace has updated its sizing categories for women's and children's garments but did not contact all users about the change.
Digital Channels Backlash
Numerous buyers and vendors have taken to social media claiming that product pages now present a modified sizing category versus the original listing due to the recalibration.
The company said the revised method more closely matches other platforms.
The platform has recommended to check their listings and manually change the size if necessary, which has left users frustrated.
Measurement Approach Changes
Previously, the measurements included one number and one letter, such as S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L was formerly size 12 but is now a UK 16-18.
User Experiences
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, located in Scotland, stated items she posted with size 14 tags were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Manual Updates
A different user, from Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential after experiencing income reduction," she explained.
Marketplace Information
The app has more than 100 million users, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: last year, the platform withdrew an update concerning shipment methods due to shopper criticism.